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Resignation Letters: How to Resign Professionally and on Good Terms

30/3/2016

 
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I was invited to speak briefly on BBC Radio Berkshire a little while ago to discuss how to resign. This was prompted by Iain Duncan Smith's resignation a few days earlier. For those who slept through the hullabaloo, Iain Duncan Smith (aka "IDS") was, until early 2016, the Minister for the Department of Work and Pensions. He resigned from the Cabinet in spectacular fashion following George Osborne's 16th March Budget.

IDS's resignation letter was exceptionally long, carefully crafted, caused deep divisions in the Conservative Party and clearly incensed David Cameron. You can read it here: IDS's Resignation Letter
 
OK, so IDS is not your average employee and he most certainly wanted to make a political statement. Back in the real world, when resigning your position, there are 3 key considerations:

  1. Your boss should be first to know - they mustn't find out from someone else or, worse, via the media! 
  2. You must consider your Terms & Conditions of Employment, specifically your contractual obligations in terms of notice period and any restrictive covenants that may apply. 
  3. You should try to keep your resignation professional and amicable - it's a small world - things have a tendency to come back and bite you in the behind. 

Remember, this is business - it's never personal. Try to avoid burning your boats or souring relationships.  You'll want your employer to give you a good reference both immediately and down the line, which makes it especially important to keep your resignation professional.

You should confirm your resignation in writing.  These days, this can be done via email (usually in your staff policies).  Otherwise, it should be a formal letter, so set it out with your name, address, date, employer's name and employer's address.
 
Refer to your contracted notice period - one week, one month, 3 months - and indicate your final leaving date. Ask your employer to acknowledge receipt in writing and to agree the final leaving date - you don't want any confusion on this. It's best to agree your leaving date before agreeing a start date with your new employer.
 
In a perfect world, your resignation letter shouldn't come completely out of the blue. Ideally you should have the conversation first, give your notice verbally and then confirm in writing with the letter you have already prepared. If your boss isn't available - perhaps because they're away from the office - try to reach them by telephone. Worst case drop them an email to forewarn them of your resignation. It's important that they are the first to know otherwise you could embarrass them and undermine the relationship.
 
Unless you have really strong reasons for leaving, reasons don't need to be included in the letter. Give your reasons in the meeting, again professionally. HR may want to conduct an exit interview; if they don't, you could always ask for one. This provides an ideal opportunity to give reasons although it may be that you've already followed your employer's grievance procedure and outlined your problems.
 
If there's been a lot of staff turnover in your department or company, this could be down to poor management. HR and senior management need to be aware of this. But keep it professional - don't make it personal.

In terms of the letter of resignation, keep it short. Here's an example:
​

Your address
 
30 March 2016
Bos's Name
Bos's Job Title
Employer's Name

Employer's Address
 
Dear [Boss's Name]
 
I hereby give one month's notice to terminate my employment. My leaving date will be 30 April 2016. Please confirm that this is acceptable to you.
 
As discussed during our meeting, I will do my best to ensure that my current projects are completed and/or handed over to (Jo Bloggs) and to facilitate a smooth transition prior to my departure.
 
I have enjoyed my time at [company name] and it's been a pleasure working with you and the team. Let's stay in touch.
 
Yours sincerely
 
Ann Smith
 
If you want to give a specific reason you could insert an appropriate additional paragraph:
 
As we've discussed on several occasions, I need to broaden my experience in order to gain a managerial role and progress my career. Due to lack of opportunities within [company name], I have had to look outside of the organisation.
 
If you just want to quit without stating the reason:
 
I hereby give [one month's] notice to terminate my employment. My final day will be 30 April 2016.
 
Please acknowledge receipt of this letter.
 
If you want to give less notice than contracted:
 
As discussed, although my notice period is one month, I would like to leave in two weeks' time in order to take up my new role. Please confirm that this is acceptable.
 
Note: Your employer is not obliged to release you early so be nice and make sure you play ball - hand over smoothly and efficiently so you don't leave them in the lurch. If they don't agree to your request, you must accept it graciously and work your notice period professionally and diligently. You need that reference!
 
Whatever you do, don't leave without giving contracted notice, as this constitutes a breach of contract.
 
Giving More Notice than Required:
 
You may want to give longer notice than contracted in order to handover to your replacement, finish current projects or help them through pending deadlines. This can be very useful to employers and help them to plan succession - especially if yours is a difficult role to fill. You might even be asked to help recruit your replacement.

Helping your employer in this way creates good feeling and helps maintain longer term relationships which will be reflected in company references and potentially result in new employment opportunities further along your career path. Here's what you could add to your resignation letter.
 
Although my contracted notice period is one month, as discussed, I am prepared to work two months' notice to allow time to recruit my replacement and to facilitate a smooth handover. I can also be available to consult by phone or email to help tie up any loose ends.
​
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Restrictive Covenants, Garden Leave and Pay in Lieu of Notice - PILON​

​Sometimes the employer will want you to leave immediately, especially if you have access to company sensitive information, customer database, etc. This is very common in sales roles where there is a risk you could poach customers if you are moving to a competitor. They may put you on "garden leave" where you are still contracted but not required to work.  In this situation, you can't start your new job early. You might be asked to surrender your laptop, phone, keys, etc. Or they may release you early and pay you in lieu of notice, in which case your contract is terminated immediately and you are free to start your new employment.
 
Note: there must be provision in your terms and conditions of employment for your employer to put you on garden leave or pay you in lieu of notice. Read your contract and employee handbook and adhere to the conditions therein.

There may be also be restrictive clauses/covenants in your T&Cs of employment which preclude you from working with competitors or customers for a specific period of time. It's important to consider these covenants when seeking new employment.

Outstanding Holiday Entitlement on Termination

You may have some accrued holiday leave due to you. Some employers will ask you to take outstanding holiday during the notice period or they may agree to pay you in lieu of holiday entitlement. They may even ask you to cancel current holiday commitments to enable you to finalise your workload before you leave. It will depend on what's in your T&Cs regarding "holiday entitlement at termination". It's important to follow the policy. If you've taken more holiday than accrued by your leaving date, your employer may wish to claw back overpayments as a deduction from final salary.

Working your Notice Period - Stay on Task - Leave on a Good Note

Don't get demob happy. Tempting though it is to lose interest during your notice period, don't! Stay on task. If anything, be more committed than ever. Don't leave yourself open to criticism after departure.

Connect  on LinkedIn with all Colleagues, Business Associates and Clients

Sometimes restrictive covenants in your contract may prohibit you from making contact with customers or business associates for a specific period of time subsequent to your departure - so ideally you should do this before you resign. Connect with all your colleagues, customers and business associates as soon as possible. You should do this anyway, whether you plan to leave your employment or not, as this will pay dividends down the line.

In Summary

My advice relates to UK-based employment. Things may be different elsewhere in the world.
 
Whatever the reason for your resignation, always do your utmost to leave on a professional and friendly footing. At all costs try to avoid criticising your current boss, colleagues or employer - not to your colleagues, not to other companies and definitely not to the media. This will only reflect badly on you.

As I said earlier in this article, It's a small world. What goes around, comes around...
So it's crucial that former employers and colleagues remember you in a positive light.

Written by Barbara Patrick, Career Coach at Compelling CVs, Reading, Berkshire, UK


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    Barbara Patrick, Career, Job Search and Employability Coach, and Professional CV writer at Compelling CVs in Berkshire, UK

    Thank you for visiting my website and welcome to my blog.

    Barbara Patrick, Career Coach, CV Writer, Interview Skills Training, LinkedIn Training and Profile Writing, Berkshire, UK
    Barbara Patrick, Career and Personal Development Coach, CV Writer, LinkedIn Profile Writer and Trainer, Interview Skills, Job Search and Employability Skills Trainer
    If you have any questions or if you'd like me to write about a specific subject, please get in touch.
    My success is built on my clients' successes, so I do my utmost to help every client achieve their goals - however great or small.


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Based in Reading, Berkshire, Compelling CVs offers: Career Coaching | Interview Skills Coaching | Job Search Skills Training | LinkedIn Profile Writing, Optimisation and Training | Outplacement and Redundancy Support | Job Applications | CV Writing | Cover Letters | Everything you need to help you with your Job Search